Frequently Asked Questions

Everything you need to know about our service, in one place.

Our team has been operating this service for over three years and has answered thousands of customer questions. The answers below cover the most common cases. If your question is not here, please .

Frequently Asked Questions

General Questions

What does RemoveWatermark actually do?

How is this different from Photoshop or GIMP?

Is the service free?

What file formats are supported?

Do I need to create an account?

Quality and Results

How good is the result really?

Will the result be the same as the original un-watermarked version?

Can the algorithm remove a watermark from a low-quality video?

What about 4K and HDR content?

Privacy and Security

What happens to my files after processing?

Who can see my uploads?

Is the service GDPR compliant?

Do you comply with DMCA takedown requests?

Billing and Subscriptions

How does the credit system work?

Can I get a refund?

Do you offer enterprise plans?

Technical Questions

What AI model do you use?

Can I run the model locally?

Do you have an API?